[8 Fixes] Fix Seagate Ultra Compact SSD Not Mounting on Mac

Lucien
Written byLucienUpdated on Mar 21, 2025
Gerhard Chou
Approved byGerhard Chou

Table of Contents

Before we start: macOS may not mount a Seagate Ultra Compact SSD which has been formatted to NTFS file system. Just use third-party NTFS for Mac tool to mount NTFS Seagate Ultra Compact SSD on Mac, repair a corrupted Seagate Ultra Compact SSD, etc.

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Seagate Ultra Compact SSDs are known for their high-speed performance and portability. However, users may sometimes encounter an issue where the SSD does not mount on their Mac. This can be frustrating, especially when you need to access important files or transfer data.

If your Seagate Ultra Compact SSD is not mounting on your Mac, don't worry. This guide will walk you through various troubleshooting steps, from basic checks to advanced solutions, ensuring your SSD is recognized and accessible again.

Common Causes of Seagate SSD Not Mounting on Mac

Before diving into the solutions, it's crucial to understand why your Seagate Ultra Compact SSD might not be mounting. Some of the common reasons include:

1. Faulty or Loose Connection

  • A damaged or incompatible USB-C cable or adapter can prevent the Mac from detecting the Seagate Ultra Compact SSD.
  • If the Seagate Ultra Compact SSD is connected via a hub, the hub itself may be faulty.

2. Drive Format Incompatibility

  • If your Seagate Ultra Compact SSD is formatted in NTFS, macOS can read but not write to it, and in some cases, it may not mount properly.
  • Drives formatted in ext3/ext4 (Linux file systems) or certain Windows-only formats may not be recognized by macOS.

3. Software Glitches or macOS Bugs

  • Sometimes, macOS fails to recognize external drives due to software glitches.
  • Recent macOS updates may introduce bugs affecting external drive compatibility.

4. Corrupted File System or Drive Errors

  • If the Seagate Ultra Compact SSD's file system is damaged, macOS may fail to mount it.
  • Improper ejection, power failures, or sudden removal can cause file system corruption.

5. Insufficient Power Supply

  • Some SSDs require more power than a single USB port can provide, especially if using a USB hub or adapter.

Preliminary Checks:

Before moving on to detailed fixes, perform these simple checks:

Step 1: Check Physical Connections

  • Ensure the USB-C or USB-A cable is firmly connected to both the Seagate Ultra Compact SSD and the Mac.
  • Try a different USB port on your Mac.
  • If using an adapter or hub, try connecting the Seagate Ultra Compact SSD directly to the Mac.

Step 2: Try a Different Mac or PC

  • Connect your Seagate Ultra Compact SSD to another Mac or even a Windows PC to check if the issue is with the SSD or your Mac.

Step 3: Check if the SSD Appears in Disk Utility

  1. Open Disk Utility from Utilities via Applications
  2. Look for your Seagate Ultra Compact SSD in the left sidebar.
    • If it appears but is grayed out, it is detected but not mounted.
    • If it does not appear at all, it could be a connection issue or hardware failure.

How to Recover Lost Files from Unmounted Seagate Ultra Compact SSD?

If you have important files stored on the Seagate Ultra Compact SSD, you can use data recovery software to recover the files from it before you fix any issue.

Step 1. Download and install Donemax Data Recovery for Mac, a powerful Mac application for macOS.

Step 2. Open Donemax Data Recovery, then select the Seagate Ultra Compact SSD to start data recovery.

select the Seagate Ultra Compact SSD

Step 3. Click on Scan button to deeply scan the Seagate Ultra Compact SSD and find all recoverable files.

Scan the Seagate Ultra Compact SSD

Step 4. Once the scan is completed, you can preview all recoverable files. Then select the wanted files, click on Recover button to save them.

Preview and Recovery all recoverable files

8 Fixes for Seagate SSD Not Mounting on Mac

Fix 1: Restart Your Mac and Reconnect the Seagate Ultra Compact SSD

A simple restart can resolve minor glitches.

  1. Disconnect the Seagate Ultra Compact SSD.
  2. Restart your Mac.
  3. Once restarted, reconnect the Seagate Ultra Compact SSD and check if it mounts on your Mac.

Fix 2: Manually Mount the Seagate Ultra Compact SSD in Disk Utility

  1. Open Disk Utility.
  2. Select your Seagate Ultra Compact SSD from the list.
  3. Click Mount (if the option is available).

    Manually Mount the Seagate Ultra Compact SSD in Disk Utility

If it mounts successfully, the issue may have been a minor software glitch.

Fix 3: Reset NVRAM and SMC

Resetting NVRAM and SMC can resolve hardware detection issues.

Reset NVRAM (Intel Macs Only):

  1. Turn Off your Mac.
  2. After turning it on, press Option + Command + P + R for 20 seconds right away.
  3. Let the Mac restart after releasing the keys.

Reset SMC:

For MacBooks with T2 chip:

  1. Turn Off the Mac.
  2. For ten seconds, press the Shift + Control + Option + Power buttons.
  3. Turn your Mac off and on.

For Apple Silicon Macs, just restart the Mac since these models handle power management automatically.

Fix 4: Use Terminal to Force Mount the Seagate Ultra Compact SSD

If Disk Utility fails, you can try mounting the Seagate Ultra Compact SSD using Terminal.

  1. Open Terminal from Utilities via Applications
  2. Type:

    diskutil list

    • Note the identifier for your Seagate SSD (e.g., disk4).
  3. Run:

    diskutil mountDisk /dev/disk4

    Use Terminal to Force Mount the Seagate Ultra Compact SSD

  4. If that fails, force-mount it:

    sudo diskutil mount /dev/disk4

  5. Enter your Mac's password when prompted.

Fix 5: Repair the Seagate Ultra Compact SSD Using First Aid in Disk Utility

  1. Go to Disk Utility.
  2. Choose your Seagate SSD.
  3. Click First Aid > Run.

    Repair the Seagate Ultra Compact SSD Using First Aid in Disk Utility

  4. Wait for the process to complete and check if the SSD mounts.

Fix 6: Check for macOS and Driver Updates

  1. Go to Software Update from General via System Settings
  2. Install any available updates.
  3. Restart your Mac and check if the SSD mounts.

    Check for macOS and Driver Updates

Fix 7: Mount the NTFS Seagate Ultra Compact SSD Using NTFS for Mac

macOS may not mount an NTFS drive. If the Seagate Ultra Compact SSD is pre-formatted to NTFS, you need to install an NTFS driver on your Mac.

1. Download and install the best NTFS for Mac tool - Donemax NTFS for Mac on your Mac.

2. Open Donemax NTFS for Mac, then select the NTFS Seagate Ultra Compact SSD, click on Mount button.

select the NTFS Seagate Ultra Compact SSD

3. To read-write an NTFS drive on your Mac, click on Enable Writable button. Then you can write data to the NTFS Seagate Ultra Compact SSD on Mac without any limitation.

click on Enable Writable button

Fix 8: Reformat the SSD (Last Resort)

If none of the previous solutions work, your Seagate Ultra Compact SSD may have a corrupted file system that prevents it from being mounted. In such cases, reformatting the SSD can restore its functionality. However, reformatting will erase all data on the Seagate Ultra Compact SSD so if you need to recover files, try using data recovery software before proceeding.

When Should You Reformat Your Seagate Ultra Compact SSD?

Reformatting should only be considered if:

  • Disk Utility fails to repair the drive using First Aid.
  • The Seagate Ultra Compact SSD appears in Disk Utility but won't mount, even after trying Terminal commands.
  • Your SSD was previously used on a different OS (Windows/Linux) and has an incompatible file system (e.g., NTFS, ext3/ext4).
  • You experience frequent read/write errors when accessing files.

How to Reformat Your Seagate Ultra Compact SSD on Mac?

Follow these steps to erase and reformat your SSD using Disk Utility:

Step 1: Open Disk Utility

  1. Connect the SSD to your Mac.
  2. Click on the Apple menu > Go > Utilities > Disk Utility.
  3. In Disk Utility, look for your Seagate SSD in the left sidebar.

Step 2: Erase the SSD

  1. Select the Seagate Ultra Compact SSD from the list (make sure to choose the correct drive).
  2. Click the Erase button at the top of the window.

  3. In the pop-up window:
    • Name: Enter a name for your SSD.
    • Format: Choose an appropriate file system (APFS or exFAT).
    • Scheme: Select GUID Partition Map (for macOS compatibility).
  4. Click Erase to begin the formatting process.

    Click Erase to begin the formatting process

Step 3: Wait for the Formatting to Complete

  • Disk Utility will erase and format the drive, which may take a few minutes.
  • Once completed, your SSD should appear as a mounted drive in Finder.

Alternative: Format the Seagate Ultra Compact SSD Using Terminal

If Disk Utility fails, you can format the Seagate Ultra Compact SSD using Terminal.

1. Identify the Disk

Open Terminal and type:

diskutil list

Look for your Seagate Ultra Compact SSD and note its identifier (e.g., /dev/disk4).

2. Erase and Format the SSD

For APFS:

diskutil eraseDisk APFS SeagateSSD /dev/disk4

Format the Seagate Ultra Compact SSD Using Terminal

For ExFAT:

diskutil eraseDisk ExFAT SeagateSSD MBR /dev/disk2

Wait for the process to complete, then check if the Seagate Ultra Compact SSD mounts successfully.

Preventive Measures for Future Issues

To avoid similar Seagate Ultra Compact SSD mounting issues in the future:

  • Always Eject Properly: Click Eject before disconnecting the SSD.
  • Keep macOS and Firmware Updated: Regularly update macOS and any Seagate firmware updates.
  • Use a Compatible File System: Format your SSD as ExFAT for cross-platform use.
  • Avoid Physical Damage: Keep the SSD in a safe place to prevent drops or shocks.

Conclusion

If your Seagate Ultra Compact SSD is not mounting on your Mac, try simple fixes like checking connections, restarting, and manually mounting it in Disk Utility. If that doesn't work, advanced solutions like resetting NVRAM, using Terminal, or reformatting the drive may be necessary.

To prevent future issues, always eject your SSD properly, keep your system updated, and use a compatible file system. If you still face problems, consider professional data recovery services. By following this guide, you should be able to get your Seagate SSD working again and avoid data loss.

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Donemax NTFS for Mac

An easy-to-use NTFS for Mac tool to help you enable writable for NTFS drives on Mac so that you can read-write NTFS drives on Mac without any limitation. It also can help you mount, format, repair, rename, open drive on your Mac.

Lucien
Contributing Writer

Lucien

Lucien is a writer and a chief programmer of Donemax software who has worked in the company for 5+ years. He has written much of the content on the site and devotes to providing troubleshooting and solution for Windows and Mac users including disk cloning, data recovery, migration, eraser, error fixes.

Gerhard Chou
Editor in chief

Gerhard Chou

In order to effectively solve the problems for our customers, every article and troubleshooting solution published on our website has been strictly tested and practiced. Our editors love researching and using computers and testing software, and are willing to help computer users with their problems