Seagate External Hard Drive Data Recovery: A Comprehensive Guide

Coco Lin
Written byCoco LinUpdated on Mar 13, 2025
Gerhard Chou
Approved byGerhard Chou

Table of Contents

Summary: The best way to recover lost data from a Seagate external hard drive is to use data recovery software. Donemax Data Recovery is a powerful data recovery program. It can completely recover deleted, formatted and inaccessible data from a Seagate HDD or SSD and can repair corrupted Seagate external hard drive with disk management tool.

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Seagate is one of the leading manufacturers of external hard drives, offering high-capacity storage solutions for personal and professional use. Whether used for backups, multimedia storage, or work-related files, these drives play a crucial role in safeguarding data. However, like any storage device, Seagate external hard drives are susceptible to data loss due to various reasons, including accidental deletion, corruption, and hardware failure.

Losing critical data can be distressing, but the good news is that in many cases, lost files can be recovered. This guide explores the common causes of data loss, software-based and professional Seagate recovery solutions, and essential preventative measures to ensure data integrity.

Seagate external hard drive data recovery

Basic Causes of Data Loss in Seagate External Hard Drives

Data loss can occur for several reasons, ranging from human errors to hardware malfunctions. Understanding these causes is essential for effective recovery and prevention.

Unintentional File Deletion or Formatting

Users may accidentally delete important files or mistakenly format the entire drive, resulting in data being lost.

Corruption or Damaged File System

File system corruption can occur due to improper ejection of the drive, sudden power failure, or malware attacks. A corrupted file system makes the data inaccessible even though it is still present on the drive.

Physical Damage or Mechanical Failure

Seagate external hard drives can suffer physical damage due to drops, shocks, or water exposure. Mechanical failures, such as a damaged read/write head or motor failure, can make data retrieval difficult.

Virus or Malware Attacks

Viruses and malware can corrupt files, delete important data, or encrypt them (as seen in ransomware attacks). If a drive is infected, data recovery becomes challenging.

Bad Sectors and Firmware Issues

Over time, external hard drives develop bad sectors - areas of the drive that become unreadable due to wear and tear. Firmware corruption can also prevent the system from recognizing the drive.

Initial Steps to Take Before Recovery from Your Seagate HDD/SSD:

Before attempting any data recovery methods, follow these essential steps to prevent further damage or permanent data loss:

Stop Using the Seagate Drive Immediately

Continuing to use the drive after data loss increases the risk of overwriting lost files, making them irrecoverable.

Check the Connections and Ports

Ensure that the USB or power cable is properly connected. Try using a different USB port or another computer to see if the issue is related to connectivity rather than the drive itself.

Verify If the Drive Is Recognized by the System

On Windows:

  • Open Disk Management (Press Win + X > Click Disk Management).
  • Check if the drive appears. If it does but is unallocated or RAW, recovery software may help.

    Verify If the Drive Is Recognized On Windows

On Mac:

  • Open Disk Utility (Press Command + Space > Type Disk Utility > Enter).
  • If the drive appears but is inaccessible, try running First Aid.

    Verify If the Drive Is Recognized On Mac

How to Recover Lost Data from a Seagate External Hard Drive?

Software solutions provide an effective way to recover lost data from Seagate external hard drives without professional intervention.

Recommended Seagate External HDD/SSD Data Recovery Software:

There are lots of data recovery software tools can help in recovering lost data from a Seagate external hard drive (HDD or SSD). Here is the list of top 5 Seagate external hard drive data recovery software.

Seagate External Hard Drive Data Recovery Software

What Can It Do?

Donemax Data Recovery

A reliable Seagate external hard drive data recovery tool that can recover deleted, formatted and inaccessible files from Seagate HDDs and SSDs. It even can help repair a damaged Seagate external hard drive.
Recuva This free Seagate external hard drive data recovery software can recover deleted files from your Seagate external hard drive.
Do Your Data Recovery It supports to recover 2000+ file formats and RAW files from a Seagate external hard drive on Windows PC or Mac.
Stellar Data Recovery Advanced data recovery software for recovering lost data from a damaged Seagate external hard drive or RAW Seagate drive.
PhotoRec Free command-line tool that can help in recovering deleted items from your Seagate external hard drive.

How to Recover Data from Seagate HDD/SSD Using Software:

Steps to Recover Data Using Donemax Data Recovery:

Step 1. Donemax Data Recovery is a powerful Seagate data recovery tool for both Windows and macOS. Just download and install it on your computer.

Step 2. Open Donemax Data Recovery, then select the Seagate external hard drive to start data recovery.

select the Seagate external hard drive to start data recovery

Step 3. Donemax Data Recovery offers quick scan + deep scan technology to scan the Seagate external hard drive and find all recoverable files.

scan the Seagate external hard drive

Step 4. After scan, you can preview all found files. Then select the wanted files, click on Recover button. Choose a safe location to save the recovered files.

preview and recovery all found files

Pros and Cons of Software-Based Recovery:

Pros

  • Affordable compared to professional services.
  • Can be used for minor corruption and accidental deletion.
  • Easy to use for non-technical users.

Cons

  • Cannot recover data from physically damaged drives.
  • Limited success with severe file corruption or overwritten files.

Manual Methods for Seagate Data Recovery

Apart from using software, there are built-in system tools that might help recover lost files.

Using Windows File History or Mac Time Machine

  • On Windows, go to Control Panel → File History to restore previous file versions.
  • On Mac, open Time Machine and locate the lost files to restore them.

Restoring Previous Versions of Files

  • Right-click on the folder where the lost file was stored.
  • Select Restore Previous Versions.
  • Choose an available version and click Restore.

    Restoring Previous Versions of Files

Running CHKDSK or First Aid

  • On Windows, open Command Prompt and run:

    Chkdsk X: /f /r /x

    Running CHKDSK

    (Replace X with the drive letter).

  • On Mac, use Disk Utility → First Aid to fix minor errors.

    Running First Aid

Professional Seagate Data Recovery Services

If your Seagate external hard drive has suffered physical damage, severe corruption, or software-based recovery methods have failed, you may need to turn to professional data recovery services. These services specialize in retrieving data from severely damaged or malfunctioning drives using advanced tools and techniques that are unavailable to the average user.

When to Consider Professional Data Recovery?

While DIY data recovery software can handle minor issues like accidental deletions and file corruption, certain situations require professional intervention. Here are some indicators that you should seek expert help:

1. The Drive is Making Unusual Noises

  • Clicking or ticking sounds: Often a sign of a failing read/write head.
  • Grinding noises: Could indicate platter damage.
  • Beeping: Could suggest motor failure, preventing the drive from spinning.

If your drive is making these sounds, stop using it immediately. Continuing to power it on could cause irreversible damage to the platters, making data recovery impossible.

2. The Drive is Not Recognized by the Computer

If your computer fails to detect the external hard drive, even after testing it on different devices and ports, the issue could be due to:

  • PCB (Printed Circuit Board) failure.
  • Firmware corruption.
  • Internal hardware failure.

Professional services can diagnose the issue and attempt recovery using specialized techniques.

3. Data Has Been Overwritten

  • If new files have been written over deleted data, software-based recovery may not work.
  • Experts use forensic-grade tools that may recover partial files even after overwriting.

4. Severe Physical Damage

If the external hard drive has been dropped, submerged in water, or exposed to fire, the internal components may be compromised. Data recovery specialists work in cleanroom environments to safely disassemble and repair drives without further contamination.

What to Expect from Professional Data Recovery Services?

1. Evaluation and Diagnosis

When you send your hard drive to a recovery service, the first step is an assessment. This usually involves:

  • Identifying whether the problem is physical or logical.
  • Estimating the likelihood of successful data retrieval.
  • Providing a cost estimate before proceeding with recovery.

Some services offer a free diagnostic evaluation, while others charge a fee, which may be applied to the total recovery cost if you proceed.

2. Data Extraction Process

  • If the issue is firmware-related, specialists use proprietary tools to bypass the corrupted firmware and access the data.
  • For mechanical failures, the drive may be disassembled in a Class 100 cleanroom - a sterile environment designed to prevent dust particles from damaging delicate components.
  • If platter damage has occurred, specialists attempt platter transplants, though success rates vary.

3. Data Restoration and Delivery

Once the recovery process is complete, the retrieved files are stored on a new drive or uploaded to a secure cloud storage service. Most companies will also provide a file list so you can verify the recovered data before making a payment.

Choosing the Right Data Recovery Service for Seagate Data Recovery

If you decide to use a professional service, here are some key factors to consider:

1. Reputation and Reviews

  • Check online reviews and testimonials from past customers.
  • Look for certifications like ISO 9001 for quality management.

2. Cleanroom Certification

  • Ensure the company has a Class 100 or ISO 5 cleanroom, essential for handling sensitive hard drive components.

3. "No Data, No Fee" Policy

  • Many reputable services operate on a no recovery, no charge basis, meaning you only pay if they successfully recover your data.

4. Security and Confidentiality

  • Choose a company that follows strict data privacy protocols and offers encrypted storage for recovered data.

5. Service Guarantees

  • Some providers offer a success rate guarantee or free evaluations before proceeding.

Top Data Recovery Services for Seagate External Hard Drives

If you need professional assistance, consider the following well-known data recovery services:

  1. Seagate In-Lab Recovery Service – Official Seagate data recovery service with specialized expertise.
  2. DriveSavers Data Recovery – High success rates with enterprise-level security.
  3. Ontrack Data Recovery – A global leader with a strong reputation in the industry.
  4. Secure Data Recovery – Offers free diagnostics and a "no data, no charge" policy.
  5. Gillware Data Recovery – Known for cost-effective recovery services with a cleanroom facility.

Preventative Measures to Avoid Data Loss on Seagate External Hard Drive

Prevention is always better than cure. Follow these best practices to protect your data:

1. Regular Backups

  • Use cloud storage (Google Drive, OneDrive) for important files.
  • Keep multiple physical backups on separate devices.

2. Proper Handling and Storage

  • Avoid dropping or exposing the drive to extreme temperatures.
  • Use protective cases to prevent damage.

3. Power Surge Protection

  • Use a surge protector to prevent sudden voltage fluctuations from damaging the drive.

4. Keep Firmware and Drivers Updated

  • Visit Seagate's official website to check for firmware updates.
  • Ensure that your computer's USB drivers are up to date.

Conclusion

Losing data from a Seagate external hard drive can be frustrating, but with the right steps, recovery is often possible. Whether through software-based solutions or professional services, you can retrieve lost files and restore access to your valuable data. However, the best way to safeguard your data is through regular backups, proper handling, and preventive measures.

By implementing these strategies, you can ensure the longevity of your Seagate external hard drive while minimizing the risk of future data loss.

FAQs About Seagate External Hard Drive Data Recovery

1. How to recover lost data from a Seagate external hard drive?

Data recovery software, such as Donemax Data Recovery, can help in recovering lost data from any Seagate external hard drive:

  • Download and install Donemax Data Recovery, open it.
  • Select the Seagate external hard drive to start data recovery.
  • Click on Scan button to deeply scan the Seagate external hard drive.
  • Preview and recover files after scanning.

2. Is it possible to recover lost data from Seagate external hard drive for free?

Yes, first of all, check if you could restore the lost files from recycle bin or backups. If can't, use free Seagate data recovery software such as Donemax Data Recovery or Recuva to help recover lost data from your Seagate external hard drive.

3. How to unformat a Seagate external hard drive?

To recover lost data from a formatted Seagate external hard drive, you can try Donemax Data Recovery. It can deeply scan the formatted Seagate external hard drive and recover all lost data.

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Donemax Data Recovery

Donemax Data Recovery offers advanced scan technology to ensure finding every recoverable file from your computer hard drive or external storage device. It supports to recover lost data or inaccessible data due to deletion, emptying recycle bin, format, OS upgrade, partition loss, hard drive crash, device damage, logical error, etc.

Coco Lin
Contributing Writer

Coco Lin

Coco has been a writer and a chief programmer at Donemax software since 2018. Over 10 years of experience of writing troubleshooting articles in the software industry, she is passionate about programming and loves to providing solutions to Windows and Mac users. Also she enjoys music and palying tennis in her free time.

Gerhard Chou
Editor in chief

Gerhard Chou

In order to effectively solve the problems for our customers, every article and troubleshooting solution published on our website has been strictly tested and practiced. Our editors love researching and using computers and testing software, and are willing to help computer users with their problems